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Solving Spiceworks “Test Failed: Check account, password, or WMI configuration” in Windows 7

If you’re setting up Spiceworks and are having an issue authenticating to a remote Windows 7 system, this may be the solution you’re looking for. This will help you solve this issue in 3 steps:

Step 1: Create a local user with admin rights and a password

This is needed if you’re not using the local “Administrator” account or a domain administrator account. Simply create a user as an Administrator and give them a password.

Step 2: Turn UAC off

Go to Control Panel > User Accounts > Change User Account Control settings. Set to the lowest setting. You will have to reboot after making this change.

Step 3: Enable WMI in Windows Firewall

Click Start and type “firewall” in the box. Click “Allow a program through Windows Firewall.” Check Windows Management Instrumentation (WMI) for Home/Work (Private) networks.

After those three changes are made you should be able to authenticate using Spiceworks. If you’re using a 3rd party firewall, you may need to make sure WMI is allowed through it.

Have any other suggestions for resolving this issue? Please feel free to share in the comments below. Thank you!

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