1&1 DNS Settings Unmodifiable

For 1&1 users who are trying to change their DNS settings and finding them unmodifiable.

  • Go into the 1&1 control panel
  • Go to the Administration page
  • Click on “Manage Domains”.
  • Choose one of the domains in the Domain Overview list.
  • Click on the down arrow on the DNS Settings option.
  • Click on “Edit DNS” when the menu drops down. Now you should be on the DNS Settings screen.

If, Under Basic DNS Settings does it say “1&1 name server (unmodifiable)” -or- Under Advanced DNS Settings does it say “IP Address (A-Record) 1&1 IP Address (Unmodifiable)” ?

You won’t be able to modify any of these DNS settings if you’ve ever used the WebsiteBuilder tool on that domain. Simply go to your account and delete the WebsiteBuilder service from your account. You should now be able to edit the DNS settings.


  1. #1 by Jen on January 2, 2012 - 4:24 am

    Hi, I had the “unmodified” link and couldn’t get past it, didn’t realise the website builder had been used,
    thank you very much for your help!

  2. #2 by max on November 14, 2012 - 12:33 pm

    Hey Thanks so much for this.. never would have been able to figure that out.

  3. #3 by Andrea on February 23, 2013 - 8:52 pm

    THANKS! I had no idea, and this was an easy solution!

  4. #4 by cielo on May 23, 2013 - 1:09 am

    if after deleting the website you still can’t edit the dns settings, just logout and login again… this happens to me.

  5. #5 by Vetri on June 17, 2013 - 12:47 pm

    nice post..